ChatAlap

Privacy Policy

Last updated: 27 October 2026

ChatAlap হলো BD Sell Market প্ল্যাটফর্মের মেসেজিং অ্যাপ। এই পলিসি ব্যাখ্যা করে অ্যাপটি আপনার তথ্য কীভাবে নেয়, ব্যবহার করে ও রাখে।

This Privacy Policy explains how ChatAlap ("we", "us") collects, uses, and shares information when you use the App. ChatAlap is the messaging app of the BD Sell Market platform.

If you do not agree with this policy, do not use the App.

1. Who we are

App: ChatAlap
Platform: BD Sell Market
Website: https://chatalap.com (also https://chat.bdsellmarket.com)
Support: 01973834024

2. Information we collect

Account information. When you create or update an account we store your name, phone number, email address (if you provide one), and profile photo.

Messages and chat activity. We store the messages you send and receive, including text, replies, mentions, reactions, polls, and related chat metadata (such as time sent and delivery status). This includes voice messages and files you attach.

Deals. If you use deal features, we store the amount, any extra note, the offer phone number, and the buyer and seller linked to that deal.

Contacts. If you allow contact access, the App reads phone numbers from your address book and sends those numbers to our server to find which of your contacts already use ChatAlap, and to notify you (once) when someone in your contacts creates a ChatAlap account. Contact display names stay on your device. We do not upload your full address book (names, emails, or other contact fields). You can turn off “contact joined” alerts in Profile.

Calls. If you place or receive a voice call, we process call signaling and the audio of that call. The microphone is used only while a call or a voice or video message needs it.

Photos, video, and files. If you take a photo, record video or audio, or pick a file from your device, we receive the media you choose to send.

Device and push notifications. We use Firebase Cloud Messaging (Google) to deliver notifications. For that we store a device push token. We also store app login tokens on your device so you can stay signed in.

App activity we need to run the service. This includes conversation membership, blocks, last-seen or online status used inside chats, and basic technical logs needed to operate and secure the service.

We do not sell your personal information. The App does not show third-party ads, and we do not use a separate advertising or analytics SDK.

3. How we use information

We use information to:

create and manage your account
deliver messages, media, polls, deals, and voice calls
show you which contacts are on ChatAlap
notify you when a contact creates a ChatAlap account (optional)
send message, call, and other service notifications
enforce blocks and keep the service secure
respond to support requests and meet legal duties

4. Who can see your information

People in a chat can see the messages, media, and deal details sent in that chat, and your name, phone number, and profile photo as shown by the App.
Our service providers process data only to run the App. Google Firebase processes device push tokens to deliver notifications.
We may disclose information if the law requires it, or to protect users, the service, or our rights.

Other users do not get your contact list. They only see what you send in a shared chat, or the profile fields the App shows for your account.

5. Permissions

Contacts — match phone numbers with people who use the App, and optionally notify you when a contact joins
Camera — photos and video you choose to send
Microphone — voice messages and voice calls
Photos and media — files you choose from your gallery
Notifications — message and call alerts
Bluetooth — call audio through a headset, when you use one

You can deny a permission. The related feature will not work until you allow it.

6. How long we keep information

We keep account and chat data while your account is active so messages can be delivered and shown to the other people in the chat.

If you delete your account:

right away, your name is replaced with "Deleted user", and your phone number and profile photo are removed from the App, so other people can no longer see them
right away, we delete your push tokens
we keep a private copy of your name and phone number for 30 days so we can restore the account if you ask us to, and to handle safety reports. Only our support team can see it. After 30 days we delete it automatically
messages you already sent stay in those chats so the other participants still have their history
deal records linked to those chats may also remain

You can delete individual messages inside a chat where the App allows it. Local copies already saved on someone else's phone may remain on that device.

7. Your choices

Edit your name and profile photo in the App.
Turn off contacts, camera, microphone, or notifications in your device settings.
Delete your account in the App: Profile → Advanced → Delete chat account, then type DELETE to confirm. Full steps: Delete your account. You can also contact 01973834024 and ask us to delete it.
Contact the same number to ask what account data we hold, or to correct it.

We may need to confirm that the request comes from the account holder.

8. Security

Messages are stored on our servers so they can be delivered. This App does not use end-to-end encryption. We protect data with access controls and encrypted connections (HTTPS) between the App and our servers. No method of storage or transmission is completely secure.

9. Children

ChatAlap is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

10. International processing

We operate the service for users in Bangladesh. Our servers and service providers (including Google Firebase) may process data in other countries. We use that processing only to provide the App.

11. Changes

We may update this policy. We will change the "Last updated" date and, if a change is significant, we will notify you in the App. Continued use after the update means you accept the revised policy.

12. Contact

ChatAlap
BD Sell Market
https://chatalap.com
01973834024